Front Office Assistant (CA)
Academic Plans, known as programs, include a overview description and a summary of program requirements. You can search the online catalog via the the Academic Plan links on the right for a desired program or a specific course information.
Front office assistants are versatile office workers who perform many clerical duties important to the smooth operation of an office. They may file records; tabulate and post data; prepare and mail receipts, invoices, and similar items; operate calculators, copiers, and computers; receive customers; and perform other customer service activities. Students must complete all specifically listed courses and Major Area Requirements with a minimum grade of "C" or better in order to successfully complete the program and earn the certificate.
|Major Area Requirements|
|BTEC 107||BUSINESS ENGLISH||5|
|Select one from the following:||1-3|
|BEGINNING KEYBOARDING (Three credits/units required) 1 (3 credits/units)|
|REFRESHER KEYBOARDING (Three credits/units required) 1 (3 credits/units)|
|BTEC 120||INTRODUCTION TO WORD||3|
|BTEC 131||FILING AND RECORDS MANAGEMENT||3|
|BTEC 135||10-KEY CALCULATOR||1|
|BTEC 148||BUSINESS PROFESSIONAL SELF DEVELOPMENT||3|
|BTEC 114||INTRODUCTION TO OUTLOOK||1|
|BTEC 169||INTRODUCTION TO EXCEL||3|
|BUS 102||BUSINESS MATH APPLICATIONS||5|
Register for BTEC 100.
To learn more about this program's employment outlook, approximate cost and potential careers, please visit the Gainful Employment Program Information page.
Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:
- Compose, produce, and edit business documents utilizing proper grammar, spelling, word usage, and sentence structure.
- Create and maintain accurate filing systems (alpha, numeric, subject, and geographic) with paper and electronic records.
- Professionally employ appropriate interpersonal skills with sensitivity to ethnic and cultural differences in dealing with customers or fellow employees.
- Use computational skills to solve business problems.