Computer Support Specialist (AAT)(Plan Code: MIACTAPT)

Academic Plans, known as programs, include an overview description and a summary of program requirements. You can search the online catalog via the Academic Plan links on the right for a desired program or a specific course information. 

General Education Requirements
Communication Skills
ENGL& 101English Composition I5
or PTWR 135 Introduction to Applied Technical Writing
Computational Skills
PTCS 110Professional Technical Computational Skills5
or completed MATH course with 'C' or better where prerequisite requirements are MATH 096 or higher5
Human Relations
CTEC 104IT Support3
COLL 101College Essentials: Introduction to Clark2
Major Area Requirements
BUS 149Computer Application Essentials3
CTEC 106Information Technology Fundamentals5
CTEC 111Powershell Fundamentals3
CTEC 115Internet Research and Living Online3
CTEC 121Intro to Programming & Problem Solving5
CTEC 130Microsoft Windows OS Fundamentals3
CTEC 131Microsoft Networking Fundamentals3
CTEC 132Microsoft Windows Server Fundamentals4
CTEC 133Microsoft Security Fundamentals3
CTEC 134Microsoft Database Admin5
CTEC 145Web Server Technology5
CTEC 200Help Desk Technician I3
CTEC 201Help Desk Technician II3
or CTEC 199 Cooperative Work Experience
CTEC 205Introduction to Managed Information Systems5
CTEC 213CompTIA A+ Fundamentals4
CTEC 214CompTIA A+ Operating Systems & Networking4
CTEC 233CompTIA Security+5
CTEC 235CompTIA Cybersecurity5
NTEC 103IP Subnetting3
NTEC 142Cloud Computing Fundamentals3
Total Credits/Units92

Program Outcomes

Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:

  • Install, configure, and maintain hardware and software to bring the system to an optimal operational level for the end user.
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  • Demonstrate progress toward healthier behaviors. (GE)
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  • Diagnose, troubleshoot and repair customer hardware, software, and networking issues in a variety of environments.
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  • Identify, access, and evaluate resources, and respond appropriately and professionally with written and verbal communications to colleagues and customers.
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  • Analyze the ethical and legal issues surrounding access to and use of technology.
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  • Articulate well-considered ideas and written claims to an academic audience, using effective rhetorical techniques, properly credited evidence, and a command of Standard English. (GE)
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  • Demonstrate and clearly explain an effective strategy to solve a quantitative problem. (GE)
  • Demonstrate interpersonal/human relations skills. (GE)
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  • Interpret the human experience, within appropriate global and historical contexts, through evaluation, analysis, creation, or performance. (GE)
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  • Evaluate, analyze, and explain events, behaviors, and institutions using perspectives and methods in the Social Sciences. (GE)
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  • Apply a method of scientific inquiry, valid to the natural sciences, to evaluate claims about the natural world. (GE)
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  • Demonstrate broad based understanding of concepts, skills and issues relating to underlying technology and current industry standards involving computer and information technology.

Program maps are a suggested academic plan and should not be used in the place of regular academic advising appointments. Your student entry method, placement, course availability, and program requirements are subject to change and transfer credit(s) may change your map/plan.
To view the current suggested map for your program please visit our website https://programmap.clark.edu/academics