Information Technology Skills (CP)

Academic Plans, known as programs, include a overview description and a summary of program requirements. You can search the online catalog via the the Academic Plan links on the right for a desired program or a specific course information. 

This program is designed for students desiring careers as computer support technicians and specialists who offer services and support for a company or organization. Support specialists install, configure and maintain hardware and software as well as diagnose, troubleshoot, and resolve computer-related problems. The Computer Support Specialist Certificate of Proficiency at Clark College features training in foundational skills, based on computer industry certifications; an emphasis on customer service; and work experience in a computer help desk setting.
Students interested in the Computer Support Specialist program should obtain advising before entering the program.

General Education Requirements
Communication Skills (3 credits required)
ENGL&101ENGLISH COMPOSITION I5
or PTWR 135 INTRODUCTION TO APPLIED TECHNICAL WRITING
Computational Skills (3 credits required)
PTCS 110PROFESSIONAL TECHNICAL COMPUTATIONAL SKILLS5
Or completed MATH course with 'C' or better where prerequisites are MATH 092 or higher3
Human Relations (3 credits required)
CTEC 104IT SUPPORT3
or HDEV 200 PROFESSIONAL DEVELOPMENT
Major Area Requirements
BTEC 149COMPUTER APPLICATIONS ESSENTIALS3
CTEC 106INFORMATION TECHNOLOGY FUNDAMENTALS5
CTEC 111POWERSHELL FUNDAMENTAS3
CTEC 115INTERNET RESEARCH AND LIVING ONLINE2
CTEC 130MICROSOFT WINDOWS OS FUNDAMENTALS3
CTEC 131MICROSOFT NETWORKING FUNDAMENTALS3
CTEC 205INTRODUCTION TO MANAGED INFORMATION SYSTEMS5
CTEC 213COMPTIA A+ FUNDAMENTALS4
CTEC 214COMPTIA A+ OPERATING SYSTEMS & NETWORKING4
NTEC 103IP SUBNETTING3
Total51