Information Technology Skills (CP)(Plan Code: MIAISC45)

Academic Plans, known as programs, include an overview description and a summary of program requirements. You can search the online catalog via the Academic Plan links on the right for a desired program or a specific course information. 

Students interested in the Computer Support Specialist program should obtain advising before entering the program.

General Education Requirements
Communication Skills (3 credits required)
ENGL& 101English Composition I5
or PTWR 135 Introduction to Applied Technical Writing
Computational Skills (3 credits required)
PTCS 110Professional Technical Computational Skills5
Or completed MATH course with 'C' or better where prerequisites are MATH 92 or higher5
Human Relations
CTEC 104IT Support3
Major Area Requirements
BUS 149Computer Application Essentials3
CTEC 106Information Technology Fundamentals5
CTEC 111Powershell Fundamentals3
CTEC 115Internet Research and Living Online3
CTEC 130Microsoft Windows OS Fundamentals3
CTEC 131Microsoft Networking Fundamentals3
CTEC 205Introduction to Managed Information Systems5
CTEC 213CompTIA A+ Fundamentals4
CTEC 214CompTIA A+ Operating Systems & Networking4
NTEC 103IP Subnetting3
Total Credits/Units49

Program Outcomes

Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:

  • Analyze the ethical and legal issues surrounding access to and use of technology.
  • Articulate well-considered ideas and written claims to an academic audience, using effective rhetorical techniques, properly credited evidence, and a command of Standard English. (GE)
  • Demonstrate interpersonal/human relations skills. (GE)
  • Demonstrate and clearly explain an effective strategy to solve a quantitative problem. (GE)
  • Demonstrate foundational understanding of concepts, skills and issues relating to underlying technology and current industry standards involving computer technology
  • Install, configure, and maintain hardware and software to bring the system to an appropriate operational level for the end user.
  • Diagnose, troubleshoot and repair customer hardware, software, and networking issues.
  • Identify, access, and evaluate resources, and respond appropriately and professionally with written and verbal communications to colleagues and customers.
  • Maintain a professional and supportive role with colleagues and customers in regard to their computer technology needs.

Program maps are a suggested academic plan and should not be used in the place of regular academic advising appointments. Your student entry method, placement, course availability, and program requirements are subject to change and transfer credit(s) may change your map/plan.
To view the current suggested map for your program please visit our website