Computer Support Specialist (AAT)(Plan Code: MIACTAPT)
Academic Plans, known as programs, include an overview description and a summary of program requirements. You can search the online catalog via the Academic Plan links on the right for a desired program or a specific course information.
| Code | Title | Credits/Units |
|---|---|---|
| General Education Requirements | ||
| Communication Skills | ||
| ENGL& 101 | English Composition I | 5 |
| or PTWR 135 | Introduction to Applied Technical Writing | |
| Computational Skills | ||
| PTCS 110 | Professional Technical Computational Skills | 5 |
| or completed MATH course with 'C' or better where prerequisite requirements are MATH 96 or higher | 5 | |
| Human Relations | ||
| CTEC 104 | IT Support | 3 |
| COLL 101 | College Essentials: Introduction to Clark | 2 |
| Major Area Requirements | ||
| BUS 149 | Computer Application Essentials | 3 |
| CTEC 106 | Information Technology Fundamentals | 5 |
| CTEC 111 | Powershell Fundamentals | 3 |
| CTEC 115 | Internet Research and Living Online | 3 |
| CTEC 121 | Intro to Programming & Problem Solving | 5 |
| CTEC 130 | Microsoft Windows OS Fundamentals | 3 |
| CTEC 131 | Microsoft Networking Fundamentals | 3 |
| CTEC 132 | Microsoft Windows Server Fundamentals | 4 |
| CTEC 133 | Microsoft Security Fundamentals | 3 |
| CTEC 134 | Microsoft Database Admin | 5 |
| CTEC 145 | Web Server Technology | 5 |
| CTEC 200 | Help Desk Technician I | 3 |
| CTEC 201 | Help Desk Technician II | 3 |
| or CTEC 199 | Cooperative Work Experience | |
| CTEC 205 | Introduction to Managed Information Systems | 5 |
| CTEC 213 | CompTIA A+ Fundamentals | 4 |
| CTEC 214 | CompTIA A+ Operating Systems & Networking | 4 |
| CTEC 233 | CompTIA Security+ | 5 |
| CTEC 235 | CompTIA Cybersecurity | 5 |
| NTEC 103 | IP Subnetting | 3 |
| NTEC 142 | Cloud Computing Fundamentals | 3 |
| Total Credits/Units | 92 | |
Program Outcomes
Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:
- Install, configure, and maintain hardware and software to bring the system to an optimal operational level for the end user.
- Demonstrate progress toward healthier behaviors. (GE)
- Diagnose, troubleshoot and repair customer hardware, software, and networking issues in a variety of environments.
- Identify, access, and evaluate resources, and respond appropriately and professionally with written and verbal communications to colleagues and customers.
- Analyze the ethical and legal issues surrounding access to and use of technology.
- Articulate well-considered ideas and written claims to an academic audience, using effective rhetorical techniques, properly credited evidence, and a command of Standard English. (GE)
- Demonstrate and clearly explain an effective strategy to solve a quantitative problem. (GE)
- Demonstrate interpersonal/human relations skills. (GE)
- Interpret the human experience, within appropriate global and historical contexts, through evaluation, analysis, creation, or performance. (GE)
- Evaluate, analyze, and explain events, behaviors, and institutions using perspectives and methods in the Social Sciences. (GE)
- Apply a method of scientific inquiry, valid to the natural sciences, to evaluate claims about the natural world. (GE)
- Demonstrate broad based understanding of concepts, skills and issues relating to underlying technology and current industry standards involving computer and information technology.
Program maps are a suggested academic plan and should not be used in the place of regular academic advising appointments. Your student entry method, placement, course availability, and program requirements are subject to change and transfer credit(s) may change your map/plan.
To view the current suggested map for your program please visit our website https://programmap.clark.edu/academics